Notting Hill, London

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. UK Time

Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges depend on your location and the total weight/volume of your order. Shipping costs are calculated automatically at checkout, so you’ll always see the exact amount before completing your purchase. For large wholesale orders, contact us for a custom shipping quote.

We accept all major payment methods, including:
• Credit & debit cards
• PayPal
• Bank transfer
For regular wholesale customers, we also offer invoice payments upon agreement.

Delivery times vary depending on your location.
Local deliveries: usually 2–5 business days
Once your order ships, you will receive tracking details so you can follow its progress.

Absolutely. Our website uses secure, encrypted connections (SSL) to protect all personal and payment information. We never store sensitive payment data on our servers, and we follow strict privacy and data-protection standards to keep your information safe.

After you place your order:

  1. You receive an order confirmation by email.

  2. Our team prepares and packs your items.

  3. Your order is shipped with a trusted carrier.

  4. You receive a shipping confirmation with tracking details.
    If anything changes, we’ll notify you right away.

Yes. A full invoice is automatically sent to your email as soon as your order is confirmed. You can also request a printed or pro-forma invoice if needed.

Send us an email

CONTACT INFO

EMAIL